Customer Support
Wednesday, March 3rd, 2010I have dealt with one of your Customer Service Agents, Shawn, on several occasions. I just wanted to let you know that she is absolutely wonderful to deal with, she knows her stuff, and is extremely pleasant!
This renting industry is extremely difficult and can be challenging at times, but when you call or write and get someone like Shawn on the phone, everything just seems to get better. She calms you down, explains everything to you, and gets you on your way in such a way that you walk away feeling better about the entire process. Consider yourselves blessed to have an employee such as Shawn. If she lived in Houston, TX, I would be doing everything I could to have her work for me because you just don’t find employees like that anymore these days!
Best regards,
Laura J. Hoover
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